Subject: Content Writer Candidate - Sakshi Pareek
From: Sakshi Pareek <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Jan 2021 23:30:43 -0500

| | Content Writer Test

Name | Sakshi Pareek
E-mail | [email-masked]
Phone Number | (091) 7742920043
Where do you currently live (area) | Kishangarh

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Vaibhav global limited | content writer | February 2020 | 21111
Previous Employer 2 | EC Prenure | content writer | January 2019 | 25000

Please write a short blog of 300 words on how to manage social media customer service. Below are two reference blogs. Please keep in mind that we want to jump to points straight away instead of wasting words on intro etc. 1. https://blog.hootsuite.com/multilingual-social-media-presence/ 2. http://veracontent.com/2016/11/22/multilingual-social-media/

The twenty-first century’s era had made customers expect brilliant social media customer’s services from prominent brands. We can define social media customer services as support systems provided to customers through different social media networking sites like Facebook, Instagram, Twitter, etc. The foremost important requirement of the customer is that they want their grievances to be solved as fast as possible. In this era of the internet, it is the easiest way to chat and communicate quickly with end customers. Thus, the world of social media networking provides the best bridge between the businessman and its customers. When you are connected directly to your customers, it becomes easy for you to foster your business and social media provides the same through the easiest approach.
Now when you’ll be able to provide customer support services, it is needless to mention that you will be able to attract more customers to your business. Thus, social media platforms are not just seen as a marketing and advertising tools but also used for hearing and solving customer’s grievances. The main focus here is to identify your target audience and then invest your time and resources. If you can recognize your target audience, then you can very well communicate your message to your customers.
The world of social media is open for all in the form of Facebook, Twitter, Instagram, Linked In, Pinterest, YouTube, etc. The proper use of captions, hashtags, and other such tools will help you to target a mass audience in an affordable manner. Then once you are connected to your customers, you can easily handle their problems and issues. This will not only provide you a better brand image but will also attract new customers for your business. Customer is regarded as king and this king’s empire rests in the world of social media. Thus, in this dynamic world of the internet, one who needs to grow as a businessman has to be connected directly with their customers.

Please share links to blogs written by you | I have worked for companies that never mentioned writer's names.

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