Subject: Tech Support Candidate - Pragati Dimri
From: Pragati Dimri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Jan 2021 10:13:00 -0500

| | Tech Support Test

Name | Pragati Dimri
E-mail | [email-masked]
Phone Number | (+91) 9997237189
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dehradun
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First a fall,I'll check my internet connection.Then refresh my website page.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First turn on the Bluetooth speaker . Then turn on the mobile bluetooth.Then search the bluetooth name on mobile.Then click on that bluetooth name.Now finally we connect bluetooth speaker to our mobile.
What according to you makes you a good candidate for customer service or technical support job? | Technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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