Subject: Content Writer Candidate - Onkar Siwach
From: Onkar Siwach <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Jan 2021 08:25:32 -0500

| | Content Writer Test

Name | Onkar Siwach
E-mail | [email-masked]
Phone Number | (91) 9911429162
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Freelance | Digital Marketer | NA | NA
Previous Employer 1 | N S T P L | Dy Digital Marketing | 01 March 2020 | 50000
Previous Employer 2 | NA | NA | NA | NA

Please write a short blog of 300 words on how to manage social media customer service. Below are two reference blogs. Please keep in mind that we want to jump to points straight away instead of wasting words on intro etc. 1. https://blog.hootsuite.com/multilingual-social-media-presence/ 2. http://veracontent.com/2016/11/22/multilingual-social-media/

One of the greatest dangers to your brand is to be unaware of what people are saying about you.

The right social listening tool can track trends and get a broader perspective on what is happening on social media.

You need to be aware of the ring near your brand whether positive or negative and respond accordingly.

Businesses that fail to respond to social media mentions get a bad reputation.

Marketers must use social listening to stay relevant and maintain a competitive edge.

Businesses use social listening to promote a sense of community between their brand and customers.

Social listening helps to stay on top of the issues and comments around your brand and contribute to more positive sentiment around product or services.

You can invite the influencers to share their feedback on marketing campaigns and encourages endorsement of your brand.

You should respond to both positive and negative customers’ feedback.

It’s easier to process positive feedback and pay equal attention to negative comments.

It might be a good idea to explore the well-doing strategy behind the competitor’s success at social media and to implement the same elements.

You need to keep a close ear to everything going on social media and monitor your brand keywords and get ready to jump into conversations.

Please share links to blogs written by you | https://www.abigidea.in

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