Subject: Tech Support Candidate - Pooja singh
From: Pooja singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Jan 2021 07:40:37 -0500

| | Tech Support Test

Name | Pooja singh
E-mail | [email-masked]
Phone Number | (91) 8883430285
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Hosur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | infosys | technical support executive | notice period 30 days | 15
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we need to check whether the network is connected or not.  Try clearing caches and cookies
Please list the steps to connect a Bluetooth speaker to your mobile phone. | we have to swipe down top of the screen we have to touchvand hold bluetooth then we have to pair new device while its connected or paired then its connected to moblile phone
What according to you makes you a good candidate for customer service or technical support job? | It makes me good candidate when the customer is in problem or queries as a cuatomer service i need to solve their queries and make my customer happy
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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