Subject: Re: Content Writer Candidate - sanskriti shahjee
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 22 Jan 2021 04:23:39 -0700 (MST)

She is not in Delhi 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 22 Jan, 2021, at 16:24, Deeksha Dadu <[email-masked]> wrote: 

Call her for interview with me on Monday 

From: sanskriti shahjee < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 20 January 2021 at 1:10 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Content Writer Candidate - sanskriti shahjee 

	

	
	
			Content Writer Test 
		
	Name 	sanskriti shahjee 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 7489175535 
	Where do you currently live (area) 	Garhakota 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Nykaa Fashion 	Fashion Consultant 	31 Jan 2021 	20,000 
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	Please write a short blog of 300 words on how to manage social media customer service. Below are two reference blogs. Please keep in mind that we want to jump to points straight away instead of wasting words on intro etc. 1. [ https://blog.hootsuite.com/multilingual-social-media-presence/ | https://blog.hootsuite.com/multilingual-social-media-presence/ ] 2. [ http://veracontent.com/2016/11/22/multilingual-social-media/ | http://veracontent.com/2016/11/22/multilingual-social-media/ ] 	Affording excellent social media customer service 
Social Media is a big gamble and winning it has become massively important. Today’s customers require great social media customer service from topmost brands. Discover how to influence clients’ minds on their chosen platforms. 
Select the Best Social Media Platforms for Your Business: What you read about where your customers give their time might amaze you. Don’t get the error of believing that Twitter or Facebook is the most suitable fit for your audience just because you might spend the most time on them. Try figuring out using a survey and the obtained demographics of your target audience. 
Compare Social Media Mentions: Try to generate Twitter and Facebook combinations from social mentions. These media can help you linger on top of when and where your stock gets mentioned so that you can counter to your customers. They’re great for marketing but just as essential for customer support. 
Pace ReallyMatters in Social Support: While speed may not be the most critical factor for the exceptional comfort in email, phone, or in-person service, in social media, speed trumps and all. But in a survey by The Social Habit, 32% of social media users who contact a brand expect a response within 30 minutes, and 42% expect a response within 60 minutes. So, pay attention to speed. 
Practice the Appropriate Expression of Voice: Your mode of voice is very valuable in customer support. The right tone depends on your customer, and the best way to get the tone right is to adjust your tone to match the customer. 
Opt for good translators software: Google Translate comes in handy for test purposes, especially since customers may use it if they don’t understand your neologism. It's better to come up with the best and easy to use translators for your customers. 
	Please share links to blogs written by you 	"Here are some links to my on-page articles for Nykaa Fashion's webpage. Please scroll down the web page to read it. 

[ https://www.nykaafashion.com/bags/pouches/c/3944 | https://www.nykaafashion.com/bags/pouches/c/3944 ] 
[ https://www.nykaafashion.com/designers/dailyobjects/c/4091 | https://www.nykaafashion.com/designers/dailyobjects/c/4091 ]