Subject: Tech Support Candidate - Sandeep Kumar
From: Sandeep Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Jan 2021 06:17:06 -0500

Tech Support
Test

Name

Sandeep
Kumar

E-mail

[email-masked]

Phone Number

(+91) 9717104242

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Ghaziabad

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

TechMahindra

SME

27/12/2019

16500

Previous
Employer 1

Digicall

CSA

1/4/2017

13800

Previous
Employer 2

Ienergizer

CSE

1/10/2015

12500

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. Try to open it on another browser

2. If the problem still same than clear the caches and cookies or restart the
system

3. Check the internet connection

4. Try to reopen the website again after some time

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. First
open the bluetooth connectivity of that speaker with pressing the button

2. Open the bluetooth by swiping down the notification screen of the phone or by
go to settings.

3. Search for the available devices and pair the bluetooth speaker.

What
according to you makes you a good candidate for customer service or technical
support job?

My sincerity and commitment to deliver excellence
services to the customer.

On a scale of 1 - 5 please rate your
fluency in spoken English

3