Subject: FW: Content Writer Candidate - Aishwarya SIngh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Fri, 22 Jan 2021 11:08:35 +0000

Call for interview

From: Aishwarya SIngh <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 19 January 2021 at 4:35 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Subject: Content Writer Candidate - Aishwarya SIngh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Content Writer Test

Name    Aishwarya SIngh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8447101232
Where do you currently live (area)      Noida
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Info Edge       Content Writer  Still working   24000
Previous Employer 1     Spiece Retails  Content writer  Sep'17  22000
Previous Employer 2     Live Media      Content writer  jJun'15 18000
Please write a short blog of 300 words on how to manage social media customer service. Below are two reference blogs. Please keep in mind that we want to jump to points straight away instead of wasting words on intro etc. 1. https://blog.hootsuite.com/multilingual-social-media-presence/ 2. http://veracontent.com/2016/11/22/multilingual-social-media/ Social media is an inseparable part of our lives nowadays. With the pace of time buyers' buying habits tremendously evolved and before making any purchase decision, they tend to visit social media pages of many brands, interact with the brand through social media posts, and go through various brands testimonials to know what sort of products and services brands provide and what their existing customers feel after using those products and services. Hence, for any brand today, social media presence plays a vital role in not only generating leads but also building strong relationships with their past, present, and future customers.

In order to enhance the social media customer service, brands these days apply the approach of personalization, through various contests and surveys brands try to gauge the pain points, issues, and challenges of their customers, and based on that they provide customer service that not only meets the needs and expectations of customers but also exceed the expectations of customers. In this manner, brands establish a strong rapport with their customers and even customers feel privileged to participate in giving feedback on products and services.

In a b2b environment providing social media customer service is a bit crucial, however, with the help of social media portal like LinkedIn it can be done easily. On this portal, brands can create their own community where they can add members from the industry they cater to, and also they can educate customers by posting blogs and videos on their products and services. Through this portal, they can interact with customers, analyze their customers' issues and challenges, and based on that they can showcase products and services that act as a solution to their pain points.

So if you are running a business b2b or b2c then without fail you must focus on building a strong social media presence of your brand and start reaping the advantages out of these portals in terms of providing enhanced customer service leading to customer satisfaction and improved sales.
Please share links to blogs written by you      https://www.naukri.com/blog/top-5-ways-to-keep-your-job-search-active-during-unfavorable-times-covid-article3/

https://www.naukri.com/blog/what-is-teaching-how-to-become-a-teacher/