Subject: Tech Support Candidate - Abhilash Singh
From: Abhilash Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jan 2021 23:06:23 -0500

| | Tech Support Test

Name | Abhilash Singh
E-mail | [email-masked]
Phone Number | (+91) 8299479164
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Varanasi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Bhilai Engineering Corporation Ltd | Assistant Engineer | 17/08/2018 | 19000
Previous Employer 2 | RJIL | MIS Coordinator | 30/06/2019 | 18000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | The first thing I will do after seeing an error on the website is that I'll check my internet connection, to do that I'll surf for other website and if that website is also not running then it means the issue is with the internet or I can check internet setting in my computer. For troubleshooting first I'll check for LAN and wifi device, restart it again and that will resolve the internet connection issue, If this will not solve our problem then we can't do anything because the issue is occurring from the source.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1:- On Bluetooth Speaker.
2:- Go to the your Phone Bluetooth Setting and click on pair new device.
3:- Search your Bluetooth Speaker name and click on them.
4:- Your speaker are connected.

What according to you makes you a good candidate for customer service or technical support job? | Its all about your attitude in addition to your academic qualification, like you should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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