Subject: Tech Support Candidate - Vijai Nishad
From: Vijai Nishad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jan 2021 10:22:28 -0500

| | Tech Support Test

Name | Vijai Nishad
E-mail | [email-masked]
Phone Number | (+91) 8896162616
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Induskleed Export Pvt Ltd. | Administration exicutive | 10 Jan 2021 | 25000
Previous Employer 1 | Idinsight | Sr. Team Leader | 20 Dec 2019 | 28000
Previous Employer 2 | J-Pal | Project Associate | 28 Feb 2019 | 30000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all check proper internet connectivity and settings , if internet working properly then we have to clear cache, untill not working then we have to try open website in different browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- Go to the Mobile settings and Choose Bluetooth opetion.
2 - And on Bluetooth option.

3- And Find the visible Device and connected.

What according to you makes you a good candidate for customer service or technical support job? | To be a Good Listener good communicator during dealing customers and provide them well solutions.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |