Subject: Tech Support Candidate - Nishant Singh
From: Nishant Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jan 2021 09:42:42 -0500

| | Tech Support Test

Name | Nishant Singh
E-mail | [email-masked]
Phone Number | (+91) 8427251351
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Najafgarh
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Alethe Private Limitted | Voip Engineer | 25Feb2021 | 25000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Issue:- Showing error is Internet connection issue
Resolution:- we have to check the ethernet Cable reject an plug again

Now  showing this error after troubleshooting you can open start window an search Internet option click connection Lan setting option click automatically detect setting

In that situations Internet not working

You can go to Internet option an Click advance

Click to check use TLS3.0 Enable, Use TLS 1.1 , use TLS1.1 use TLS 1.2 USE TLS 1.3 an press oky to apply an think your website is working properly.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Click on the right corner of the laptop is near by WiFi to click Bluetooth icon an add a device you make sure your mobile Bluetooth is on while you are connected to pc.
What according to you makes you a good candidate for customer service or technical support job? | I want more knowledge about Desktop and VIdeo Conferencing technology it is very intrested to work in technology.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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