Subject: FW: Tech Support Candidate - Giriraj Parashar
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 21 Jan 2021 14:29:19 +0000

First round

From: Giriraj Parashar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 21 January 2021 at 6:20 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Giriraj Parashar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Giriraj Parashar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 7737328183
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Jaipur Rajasthan
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        IL&FS Skill Development Company Office  Aug 2018        32000
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. check if Date and time is Correct in System.

2.Will Check my Internet connection is working or not.
3.Will Plugin ethernet cable again or reconnect to the wifi.
4. Check If IP address Conflict.
5. Will Run Internet Connection Diagnosis to fix the system error if any.
6. Check if website is Blocked to access , and firewall Settings
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Press the Start button of Bluetooth Speaker for 5-10 Seconds.
Tap on Bluetooth Icon in Phone.
Search for New Bluetooth Connection.
The Bluetooth device will pop up in search results
Tap on " Connect" to pair the Bluetooth Speaker.
It will show "Paired" on Screen
What according to you makes you a good candidate for customer service or technical support job? I am very good with solving technical problems, a quick learner, and have previous experience in Technical support.
By Education i have done B.Tech in C.S.E.

On a scale of 1 - 5 please rate your fluency in spoken English  4