Subject: Tech Support Candidate - Harjyot Singh
From: Harjyot Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jan 2021 09:18:17 -0500

Tech Support
Test

Name

Harjyot
Singh

E-mail

[email-masked]

Phone Number

(91) 7006271085

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Jammu

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Aforserve

Senior engineer

2019

14000

Previous
Employer 1

Bharat it

Senior engineer

2021

15500

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Firstly
check the internet .if internet working then reset the browser
cookes

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly go to setting and then go to Bluetooth
and connect the device ...in search name of blue tooth device

What
according to you makes you a good candidate for customer service or technical
support job?

Solve all the problems of customer

On a
scale of 1 - 5 please rate your fluency in spoken English

4