Subject: Tech Support Candidate - ARPIT AGRAWAL
From: ARPIT AGRAWAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jan 2021 08:41:42 -0500

| | Tech Support Test

Name | ARPIT AGRAWAL
E-mail | [email-masked]
Phone Number | (+91) 9981958963
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | SATURN AUTOLINK PVT LTD | Service Advisor | 4-01-2020 | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all I have to check the internet hardware connection.
2. Then I open control panel and look for network troubleshooting.
3. Then reopen the browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all I open my bluetooth and on the bluetooth speaker.
Then pairing the both device.

What according to you makes you a good candidate for customer service or technical support job? | My first and main priority is to satisfaction of customer and I have to continue learn on that.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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