Subject: Re: Tech Support Candidate - TANUJ KHULLAR
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Thu, 21 Jan 2021 12:35:46 +0000

I just spoke with him…how is he average???
 This guy speaks just fine! He has  lived in Canada!

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 20 January 2021 at 5:20 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tech Support Candidate - TANUJ KHULLAR

Average spoken

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 20 Jan, 2021, at 17:09, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:

Do first round

From: TANUJ KHULLAR <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 19 January 2021 at 6:03 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - TANUJ KHULLAR

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    TANUJ KHULLAR
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8527941122
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Ghaziabad
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MacOS
iOS
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Concentrix      Technical Support Advisor       December 2020   1,00,000
Previous Employer 2     TBM Service Group       Customer Experience Coordinator November 2019   80,000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First: Refresh the page
Second: Check if my system is connected to wifi or any other network
Third: If conneted, then will check if the network is working or not. For example by opening a different website and trying to open the same webpage on other device as well.
Fourth: Check if the issue only persist on a particular website or not.
Fifth: Delete Cache file
Sixth: Check for any malware
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First: Power on the bluetooth speaker.
Second: Put the speaker on discoverable mode.
Third: Unlock the phone and then open settings and click on bluetooth.
Fourth: Turn on bluetooth and scan for the discoverable bluetooth speaker.
Fifth:Click on the speaker name and connect it.
What according to you makes you a good candidate for customer service or technical support job? I have 2+ years of experience working in a customer engagement environment. I used to work mostly either with US clients or Canadian.
Along with it, I got a lot of promotion and I also used to do floor support and nesting for the new recruiters.
On a scale of 1 - 5 please rate your fluency in spoken English  5