Subject: Tech Support Candidate - Kartik Kumar
From: Kartik Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jan 2021 07:11:56 -0500

| | Tech Support Test

Name | Kartik Kumar
E-mail | [email-masked]
Phone Number | (91) 9654063718
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | East delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Customer service

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Vfs global | Senior opreation executive | 16-07-2020 | 21
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly closed the all tabs
After that I will try to open the tab again
If the problem remain same so we will clear the history and all cache.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly open the mobile phone bluetooth and after that we will connect the mobile with a device and after that pair the device
What according to you makes you a good candidate for customer service or technical support job? | Be polite and always empathize towards the customer concerned
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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