Subject: FW: Tech Support Candidate - Anshul Gupta Anshul
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 21 Jan 2021 11:50:30 +0000

First round

From: Anshul Gupta Anshul <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 21 January 2021 at 4:56 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Anshul Gupta Anshul

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Anshul Gupta Anshul
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9808270042
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Meerut
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
SQL, Python, Financial Market knowledge
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Genpact Senior Associate        14-Feb-2021     35k
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  We will perform various checkouts-

1) check for load balancer
2) check for network performance
3) check for server Logs
4) Check CPU memory Utilization
5) Check for any Deadlock
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1) Switch on the speaker
2) Turn on the Bluetooth of my phone.
3) Find and pair my phone with the Bluetooth speakers.
What according to you makes you a good candidate for customer service or technical support job? 1) My Technical Skills
2) My Patience
3) My management skills
4) My experience
On a scale of 1 - 5 please rate your fluency in spoken English  5