Subject: Tech Support Candidate - Deepak Katiyar
From: Deepak Katiyar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jan 2021 04:18:35 -0500

| | Tech Support Test

Name | Deepak Katiyar
E-mail | [email-masked]
Phone Number | (+91) 9654252701
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Team computers Pvt Ltd | Technical Support Engineer | Till Now | 16000
Previous Employer 1 | Penta Digital Solution Pvt Ltd | Desktop Support Engineer | 15/12/2019 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | we have to be find out First any other website is running if running it means Internet is working. then Second is checking the policy of antivirus.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Enable a Bluetooth of Speaker.
2. Enable a Bluetooth of mobile.
3. After Searching a Bluetooth in mobile we have to pair the connection.

What according to you makes you a good candidate for customer service or technical support job? | Technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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