Subject: Tech Support Candidate - Komal Balani
From: Komal Balani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jan 2021 04:16:08 -0500

| | Tech Support Test

Name | Komal Balani
E-mail | [email-masked]
Phone Number | (+91) 8446012343
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Nagpur, Maharashtra
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Karan Kothari Jewellers Pvt Ltd | HR Executive | NA | 15000
Previous Employer 1 | Pegasus wellness People's gym | Administrative Head | 7 November, 2020 | 14000
Previous Employer 2 | Delhi Public School, Bhopal | Front office executive | 3 March, 2015 | 11800

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Sorry I ain't aware of troubleshooting problem and how to resolve it but once I learn the concept it will be easy to perform for me
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Slide the notification bar > turn on the Bluetooth icon > pair new device > scan > select device > accept new device > connect.
What according to you makes you a good candidate for customer service or technical support job? | I'm a quick learner and tech savvy. I can easily handle adamant customer with a good communication and manipulative skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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