Subject: Tech Support Candidate - Baljindra Singh
From: Baljindra Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jan 2021 21:40:16 -0500

| | Tech Support Test

Name | Baljindra Singh
E-mail | [email-masked]
Phone Number | (91) 9627910514
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurugram
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fashion accessories | System Enginer | 30 Days Notice | 17000
Previous Employer 1 | Brandco | IT Engineer | Dec 2020 | 14800
Previous Employer 2 | Sky Telecom | Hardware engineer | April 2018 | 12000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

the error related with no internet connection.

i am try to troubleshoot the problems

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Power On Bluetooth Speaker
2. On the Bluetooth on Phone.
3. discover the speaker in phone bluetooth list.
4. when device found connect it.
5. speaker conected with the device

What according to you makes you a good candidate for customer service or technical support job? | listen the customer query carefully and respond in the timely manner
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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