Subject: Tech Support Candidate - Kapil Chouhan
From: Kapil Chouhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jan 2021 16:02:41 -0500

| | Tech Support Test

Name | Kapil Chouhan
E-mail | [email-masked]
Phone Number | (+91) 8952095360
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurugram
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nokia | RF Repair engineer | | 25000
Previous Employer 1 | Jarvis Pvt Ltd. | Support executive | 27 Feb 2019 | 20000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly I checked my internet connection. It's work properly or not. Check Router & modem!

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Forst we on the speaker blutooth & then on mobile bluetooth & discoverable it. After we saw the name of speaker blutooth name & connect. Surely after it will pair.
What according to you makes you a good candidate for customer service or technical support job? | To know about the basic knowledge of all domain like computer, os, Networking etc.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |