Subject: Tech Support Candidate - Kannan Subburaj
From: Kannan Subburaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jan 2021 10:28:24 -0500

| | Tech Support Test

Name | Kannan Subburaj
E-mail | [email-masked]
Phone Number | (+91) 9500115553
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Chennai
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Auto cad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Techser Engineer | Free lancer | Today | 30000
Previous Employer 1 | NSH | E&I engineer | 29.11.2019 | 85000
Previous Employer 2 | TPSA | Electrical Engineer | 29.03.2019 | 75000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check error report and  network connection with network provider, Everything is ok i will check network adapter status every thing is ok then will select the troubleshooting opention
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Enable the bluetooth opention in mobile, turn on the speaker long press or double as per the speaker manufacturer option to enter the pairing mode, scan for near by available  device in your mobile, select name of speaker in near by device list to pair.
What according to you makes you a good candidate for customer service or technical support job? | I am very flexible and adaptive to any circumstances  and also i am some what strong in technical
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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