Subject: Tech Support Candidate - MD IRFAN ANSARI
From: MD IRFAN ANSARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jan 2021 09:23:48 -0500

| | Tech Support Test

Name | MD IRFAN ANSARI
E-mail | [email-masked]
Phone Number | (+91) 7654233514
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | DELHI NCR
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I try to open any website and get an error in that, first of all I will confirm that my internet is on or off if yes, I will hit the refresh button or I will try it again. If it still does not work I will clear browsing data on chrome and clear cache cookies because files can get stuck in cache and cookies.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1:  Turn on the Bluetooth.
2:  Touch and hold Bluetooth.
3:  Tap a paired but unconnected device.
4:  connected.

What according to you makes you a good candidate for customer service or technical support job? | I am a hard working, loyal and punctual person. I work with honesty and dedication. I am sure that I will be a key player of the company.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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