Subject: Content Writer Candidate - MD IRFAN ANSARI
From: MD IRFAN ANSARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jan 2021 08:50:04 -0500

| | Content Writer Test

Name | MD IRFAN ANSARI
E-mail | [email-masked]
Phone Number | (+91) 7654233514
Where do you currently live (area) | DELHI NCR

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

Please write a short blog of 300 words on how to manage social media customer service. Below are two reference blogs. Please keep in mind that we want to jump to points straight away instead of wasting words on intro etc. 1. https://blog.hootsuite.com/multilingual-social-media-presence/ 2. http://veracontent.com/2016/11/22/multilingual-social-media/

Social media is a part of our society,today it has become our need. Nowadays each and every youth are using social media platforms. Social media customer service is a platform which provide efficient and effective customer service and support. Therefore, customers want to reach out to social media platforms for getting help their preferred brands. They can get their preferred brands and help more quickly by using social media platforms.

we should make sure our customers that we are available and ready to help them when they reach out to us. Our customers are more important to us therefore we should try our best to make happy and satisfied them because we know that they are everything for us and we are nothing without them. Our customers should be first than our clients. Without customer, there is no use of costumer service.

We should resolve our customers' problems as soon as possible. We should assure them that we are authentic and reliable for them. Our services must be authentic and reliable for them.We should not neglect our customers if we are going to provide customer service on social media we should answer their each and every question in a very humble and respectful manner. We should make easy and accessible services on social media so that anyone can use it easily. We should not delete or hide our customers' comments and posts so that our other customer can know our service status on social media platform. we should not be defensive if any customer is misbehaving us we should behave them respectfully. We should not get irritated when customer misbehave us. We should listen to their problems and resolve them very attentively at any cost. If any customer is angry for our services,we should tell them we are human being and we can commit mistakes and we are trying to resolve your problems very sincerely so do not get irritated.

I think our customers are more important to us than us. They are every thing for us we are nothing without them therefore we should put our customers first. We must prefer our customers'need and help first.I think customer should be first than our clients.

Please share links to blogs written by you

Social media is a part of our society,today it has become our need. Nowadays each and every youth are using social media platforms. Social media customer service is a platform which provide efficient and effective customer service and support. Therefore, customers want to reach out to social media platforms for getting help their preferred brands. They can get their preferred brands and help more quickly by using social media platforms.

we should make sure our customers that we are available and ready to help them when they reach out to us. Our customers are more important to us therefore we should try our best to make happy and satisfied them because we know that they are everything for us and we are nothing without them. Our customers should be first than our clients. Without customer, there is no use of costumer service.

We should resolve our customers' problems as soon as possible. We should assure them that we are authentic and reliable for them. Our services must be authentic and reliable for them.We should not neglect our customers if we are going to provide customer service on social media we should answer their each and every question in a very humble and respectful manner. We should make easy and accessible services on social media so that anyone can use it easily. We should not delete or hide our customers' comments and posts so that our other customer can know our service status on social media platform. we should not be defensive if any customer is misbehaving us we should behave them respectfully. We should not get irritated when customer misbehave us. We should listen to their problems and resolve them very attentively at any cost. If any customer is angry for our services,we should tell them we are human being and we can commit mistakes and we are trying to resolve your problems very sincerely so do not get irritated.

I think our customers are more important to us than us. They are every thing for us we are nothing without them therefore we should put our customers first. We must prefer our customers'need and help first.I think customer should be first than our clients.

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