Subject: Content Writer Candidate - Naseem Aara
From: Naseem Aara <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jan 2021 08:43:05 -0500

| | Content Writer Test

Name | Naseem Aara
E-mail | [email-masked]
Phone Number | (+91) 9654276719
Where do you currently live (area) | Nangloi, Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | AZ Productions | Creative Content Writer | Today | 18K
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

Please write a short blog of 300 words on how to manage social media customer service. Below are two reference blogs. Please keep in mind that we want to jump to points straight away instead of wasting words on intro etc. 1. https://blog.hootsuite.com/multilingual-social-media-presence/ 2. http://veracontent.com/2016/11/22/multilingual-social-media/ | Social Media Customer Service is an act of providing social media customer services through various social media platforms such as Twitter, Facebook, Instagram. One must observe their targetted customers' online behaviour in order to achieve success in their social media customer services. As the online behaviour allows u to plan accordingly. As Social media is widely used worldwide, so it has also become a hub for organizations to attract the customers, so it becomes challenging to manage social media services but your content can set you apart from other organisations.Your content plays the most important role in Social Media. So your content must not just look effective but also fulfil a purpose. That is your content must just not grab the attention of viewers but also attract them to avail your services. And for this you need to make your content AUTHENTIC AND UNIQUE. Apart from content your values also play an important role in order to achieve success in a longer run. You must acquire basic courtesies like empathy, kindness, respectfulness, and honesty in order to maintain a cordial relationship with your customers. As Social Media is a platform to express your views, it can also affect your organisation's image within a second because of your inappropriate behaviour. So your social media representative must acquire good communications skills in order to make the customers comfortable. And you can provide DM support too in order to solve your customers' queries.
Please share links to blogs written by you | NA

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