Subject: Re: Tech Support Candidate - ANKIT BHARTI
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 20 Jan 2021 05:51:28 -0700 (MST)

Already did his first round, 

Shared with you yesterday 

ANKIT BHARTI (91) 9711772525 HCL 1st Round Vasant kunj Immediate 30000/- 45000/- 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 20 Jan, 2021, at 18:05, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: ANKIT BHARTI < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 18 January 2021 at 4:40 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - ANKIT BHARTI 

	

	
	
			Tech Support Test 
		
	Name 	ANKIT BHARTI 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9711772525 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Mehrauli, New Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	HCL technologies 	Senior Analyst 	May 2018 	30000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I'll check my internet connection. If that's working fine, I'll try opening the website in incognito window. Clear the cache and cookies of my browser. And if the situation still persists, I'll contact my admin/service provider. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Switch on the bluetooth speaker. 
Put it in pairing mode. 
Turn on the bluetooth of the mobile phone. 
Search for nearby active devices 
Look for the BT speaker name 
Pair it. 

	What according to you makes you a good candidate for customer service or technical support job? 	Excellent communication skills. 
Willingness to help. 
Strong tool/technical skills. 
Willingness to learn about new tools 
Adaptive. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5