Subject: Re: Tech Support Candidate - Sumit Tiwari
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 20 Jan 2021 05:47:37 -0700 (MST)

Very average spoken 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 20 Jan, 2021, at 18:01, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Sumit Tiwari < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 18 January 2021 at 4:57 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Sumit Tiwari 

	

	
	
			Tech Support Test 
		
	Name 	Sumit Tiwari 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9110977430 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I live walking distance to office 
	Where do you currently live (area) 	New Ashok nagar new delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Networking - advance 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Vedang Cellular 	DT Corrdinator 		27000 
Previous Employer 1 	AGV 	DT Engineer 	DEC2016 	21000 
Previous Employer 2 	LEAD GROUP 	DT Engineer 	DEC2016 	18000 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Need to check proper internet connection,if it is ok then need to chek pup up and cookies abount the particular brouser and clear the brouser history. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	There is step by step process to connect the bluetooth speaker to your phone . 
1. Frislty on the bluetooh of Both device. 
2. Search the Speacker from the phone 
3.Pairing the Speaker from phone via bluetooh 
4. After pairing Speker will Connected to Mobile via Bluetooh 
	What according to you makes you a good candidate for customer service or technical support job? 	Currently i am working with network related issues for Airtel with client huawei.I am solving voip,data and Network coverage related issues in daily basis. Therefore I am Sutaible for tecnical support in Job. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	3