Subject: Re: Tech Support Candidate - Sheetal ojha Sheetal
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 20 Jan 2021 05:45:26 -0700 (MST)

Bad accent 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 20 Jan, 2021, at 18:00, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Sheetal ojha Sheetal < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 18 January 2021 at 5:04 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Sheetal ojha Sheetal 

	

	
	
			Tech Support Test 
		
	Name 	Sheetal ojha Sheetal 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(110041) 9560026452 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Delhi 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Bharti Axa 	Business development execu 	12th dec 	28,214 
Previous Employer 1 	Tata Aig 	Same as above 	11th dec 2019 	26,000 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	The steps that i will use are as follows. 
1.i shall check internet connection. 
2.I shall check default settings as sometimes particular sites are blocked. 
3.I will go to settings option. 
4.I will also check pop up option in address bar. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Steps are as follows. 
1.I will switch On bluetooth option in phone and also switch on speaker. 
2.I will go too bluetooth settings of phone search for speaker name. 
3.After searching will select speaker name for pairing with the codes available in mobile phone. 
4.Then look for paired symbol of bluetooth in phone. 
	What according to you makes you a good candidate for customer service or technical support job? 	These point i want to mention: 
1.I have already worked in service industry as business development executive. 
2.I have technical background as i am btech in electrical. 
3.I can easily handle techincal support role. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5