Subject: FW: Tech Support Candidate - ANKITA SAINI
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 20 Jan 2021 10:20:33 +0000

Keep aside for English

From: ANKITA SAINI <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 20 January 2021 at 1:03 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - ANKITA SAINI

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    ANKITA SAINI
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9818505897
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      JOR BAGH
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     POLICY BAZAAR   ASSOCIATE SALES CONSULT 2nd JAN 2020    23000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  first check this website on new web browser if again same thing happen ,then need to clear cookies and cache
Please list the steps to connect a Bluetooth speaker to your mobile phone.      switch on the speaker and meanwhile in phone setting click on button on Bluetooth and connect the Bluetooth speaker by its name
What according to you makes you a good candidate for customer service or technical support job? i have an experience in sales and have transferable skills . i likely have tons of experience interacting with customers and helping to solve their problems in my previous job roles and I’ve always been a people person who loves helping others.
On a scale of 1 - 5 please rate your fluency in spoken English  3