Subject: FW: Tech Support Candidate - Ashricha Sachdeva
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 20 Jan 2021 10:15:15 +0000

Check her for recruiter position

From: Ashricha Sachdeva <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 20 January 2021 at 1:45 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Ashricha Sachdeva

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Ashricha Sachdeva
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (110091) 7986458335
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Mayur vihar phase 2
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Pentagram consulting    IT recruiting,HR        Reason of corona        25k
Previous Employer 1     Ritu Kumar      Visual merchandiser     23.12.2018      30k
Previous Employer 2     Anita Dongre    Visual Merchandiser     4.01.2016       22k
In your past experience you have (select all that applies)      Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  -Check side address in google
-Close and re open browser
-Check internet connection
-Restart Router
-Call ISP for support
Please list the steps to connect a Bluetooth speaker to your mobile phone.      -Open bluetooth setting
-Tap pair new device.If you don’t find pair new device
-Check under”available devices” or tap more. Refresh.
-Tap the name of the Bluetooth device you want to pair with your device.
-Follow any on-screen instructions.
What according to you makes you a good candidate for customer service or technical support job? I’m honest, self motivated & hardworking girl with positive attitude.Passionate for my work and I’m good team player
On a scale of 1 - 5 please rate your fluency in spoken English  4