Subject: Content Writer Candidate - Shagun Garg
From: Shagun Garg <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jan 2021 04:36:20 -0500

| | Content Writer Test

Name | Shagun Garg
E-mail | [email-masked]
Phone Number | (91) 8755328457
Where do you currently live (area) | Meerut

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cogent | Customer support | | 23000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Please write a short blog of 300 words on how to manage social media customer service. Below are two reference blogs. Please keep in mind that we want to jump to points straight away instead of wasting words on intro etc. 1. https://blog.hootsuite.com/multilingual-social-media-presence/ 2. http://veracontent.com/2016/11/22/multilingual-social-media/ | A good knowledge about your audience and the process you are into will greatly help you to engage the customer into your services combination of composure and compassion with customer centricity will uplift the level of service satisfaction. It includes linguistic approach with the correct audience and knowing the mind set of your customer to make him/her believe what you want to make believe. Customer may or may not come with lots of varied feedbacks and issues but fixing the parameters and being humble will always help the way to workout.
Please share links to blogs written by you | Not written yet any

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