Subject: Tech Support Candidate - Gurvinder Singh
From: Gurvinder Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jan 2021 02:21:54 -0500

Tech Support
Test

Name

Gurvinder
Singh

E-mail

[email-masked]

Phone Number

(91) 8383090194

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Indore

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers &
Audio
VoIP
ccna

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Aforeserve.com

Resident Engg

2021

25

Previous Employer 1

Capixa Tech

Desktop
Support

dec2017

18

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Many basic problems can be solved simply by
restarting your device. This clears caches, and forces the device to re-load the
program or web page you may be having issue with, rather than use something that
may be partially wrong.troublshooting

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

open wifi
than serach name of bluetooth than click and connect

What according to
you makes you a good candidate for customer service or technical support
job?

Hard work with smart work

On a scale of 1 - 5
please rate your fluency in spoken English

3