Subject: Tech Support Candidate - Abhishek Kangra
From: Abhishek Kangra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jan 2021 00:54:49 -0500

| | Tech Support Test

Name | Abhishek Kangra
E-mail | [email-masked]
Phone Number | (110006) 8130062435
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Kashmeri gate
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hash book | Sale man | March 24 | 14000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I think we have to restart the computer and reconnect to net.if error probelm came again we have to wait some time.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Bluetooth open from computer and connect.
What according to you makes you a good candidate for customer service or technical support job? | I think we have to should learn.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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