Subject: Content Writer Candidate - Jyoti Jyoti
From: Jyoti Jyoti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jan 2021 10:25:02 -0500

| | Content Writer Test

Name | Jyoti Jyoti
E-mail | [email-masked]
Phone Number | (0120) 8130872493
Where do you currently live (area) | Ghaziabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Agio Support Solution Private LTD | Content Writer | 30/09/2020 | 25,000
Previous Employer 2 | Business News and Information Services | Associate Editor | 05/12/2019 | 18,000

Please write a short blog of 300 words on how to manage social media customer service. Below are two reference blogs. Please keep in mind that we want to jump to points straight away instead of wasting words on intro etc. 1. https://blog.hootsuite.com/multilingual-social-media-presence/ 2. http://veracontent.com/2016/11/22/multilingual-social-media/

When social media was introduced to the world no one had imagined that it would become an important part of our lives. Initially, it was being used by the people for personal interaction only. But, as the time passed and with its development many of the brands and companies started using the platform in order to build a strong community for themselves.
Social media channels or platforms help the brands in making a strong relationship with their customers.
Since the day, companies have started using the platform for promoting their products, their sales started increasing in the market. Although social media channels have been a great support to the companies around the world, still there are some tools which needed to be upgraded regularly.
There are millions of social media users around the world and in order to resolve their issues the platform has their own customer service channel.
Through these customer service channels, the customer could easily contact the brands or the companies and give their review about the products.
The company managing the social media customer service account should always try to make the platform user-friendly by making certain changes and upgradation.
The most important thing which the company should do is that it should use the multi-lingual customer service platform. This would not only help the company but also the customer, as they could easily convey their problem to the brands.
The companies should keep in mind that social media platforms use their in-built translators but at times, those translations go wrong. So it would be better if the companies hire a few good translators, who could handle their social media channels.
Also, it is important for the company to know its audience demographically, this way the company could plan the marketing strategy.
In order to communicate with its audience, it would be better for the companies to use the visual content. This type of content will help the brands in making a broad image of their products among the users.

Please share links to blogs written by you | https://www.cryptoknowmics.com/news/author/jyoti/

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