Subject: Tech Support Candidate - Rajesh Dash Rajesh
From: Rajesh Dash Rajesh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jan 2021 08:48:57 -0500

Tech Support
Test

Name

Rajesh Dash
Rajesh

E-mail

[email-masked]

Phone Number

(122505) 7300449907

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Gurgaon

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Rivigo

Exutive

Till time

25400

Previous Employer 1

Arcos

Supervisor

2016

21000

Previous Employer 2

Tci

Asitant

2014

15000

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

F5 & ctrl+ shift R

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Going to
mobile settings tap Bluetooth on search & connect

What according to
you makes you a good candidate for customer service or technical support
job?

Customer service

On a scale of 1 - 5
please rate your fluency in spoken English

3