Subject: Tech Support Candidate - Adarsh kumar
From: Adarsh kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jan 2021 08:31:29 -0500

Tech Support
Test

Name

Adarsh
kumar

E-mail

[email-masked]

Phone Number

(+91) 7000049563

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Ghaziabad

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Hardware -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

force motors ltd

desktop suppprt
engineer

26 march

12000

Previous Employer 2

value point system Pvt
ltd

desktop support engineer

30 April 2020

18000

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.first of all I will check the date and time of
the system.if it is ok then

2.i will check the lan cable connection it is ok then

3.will ping all the server ip and if it is ok then

4.ping the site ip.(www.ndtv.com)

4.

.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.switch on bluetooth.

2.then will on the bluetooth in mobile.

3.search the bluetooth device in the bluetooth setting section.

4.when found that device then just select it.

5.connection done.

What according to you makes you a
good candidate for customer service or technical support job?

I have four year working experience in the technical support
field. and I am smart worker which make me good candidate for technical
support.

On a scale of 1 - 5 please rate your fluency in spoken
English

3