Subject: Tech Support Candidate - Anoop verma
From: Anoop verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jan 2021 07:22:33 -0500

| | Tech Support Test

Name | Anoop verma
E-mail | [email-masked]
Phone Number | (0512) 8853958451
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Acknown technology | Application support executive | today | 30,000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | According to tha error i will find that solution

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- First open the bluetooth of both the device
2- Now in mobile search the bluetooth device by it's name or number.
3- After find the device pair that device with password if applicable.

What according to you makes you a good candidate for customer service or technical support job? | According to me i have very much patience to take cutomer probelm and i can quickly understand that problem and fix that as quick as posible.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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