Subject: Fwd: Tech Support Candidate - Geetanjali Gupta
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 19 Jan 2021 04:26:48 -0700 (MST)

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 15 Jan, 2021, at 18:20, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Geetanjali Gupta 
E-mail 	[email-masked] 
Phone Number 	(99539) 96116 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
Where do you currently live (area) 	Ghaziabad 
Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Techmahindra 	Technical support 	Presently work 	25k 
Previous Employer 1 	Ienergizer 	Technical support 	Oct 2020 	17k 
Previous Employer 2 				
In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Used a case management tool 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Firstly check the internet is conneted properly or not 
Clear the chache and cookies from the browser 
Please check the same web page on other web browser 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Open the bluetooth on you mobile device 
Then power on the bluetooth speaker 
After that scan and refresh the mobile device 
Select the name of your speaker on your mobile device and pair it 
What according to you makes you a good candidate for customer service or technical support job? 	To provide the instant resolution to the customer make you good candidate for customer service. 
On a scale of 1 - 5 please rate your fluency in spoken English 	4