Subject: Fwd: Tech Support Candidate - Ritika Sah
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 19 Jan 2021 04:19:05 -0700 (MST)

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 15 Jan, 2021, at 15:28, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Ritika Sah 
E-mail 	[email-masked] 
Phone Number 	(1110076) 9971649842 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
Where do you currently live (area) 	Sarita vihar 
Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Sony 	Technical support 	14/09/2020 	22000 
Previous Employer 2 				
In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Step 1- check if the website is running on other browser 
Step 2 - clear cache 
Step 3 - check with isp. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Step 1 - open the Bluetooth mode on the speaker. 
Step 2 - open wifi on mobile phone . 
Step 3 - select for the bluetooth device name. 
Step 4- select pairing 
What according to you makes you a good candidate for customer service or technical support job? 	I have the experience in the same field of 2 years 9 months . 
I have good problem solving capability. 
I will be able to use my skills which will be beneficial for the growth of the organisation . 
On a scale of 1 - 5 please rate your fluency in spoken English 	5