Subject: FW: Content Writer Candidate - Silpi K
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 19 Jan 2021 09:00:30 +0000

Call this woman for interview

From: Silpi K <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Friday, 15 January 2021 at 12:34 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Subject: Content Writer Candidate - Silpi K

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Content Writer Test

Name    Silpi K
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9745783688
Where do you currently live (area)      Kerala
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     Wriite Ignite Pvt Ltd   Research Associate      06-09-2020      33,000
Previous Employer 2     Career Brick Consultancies Pvt Ltd      Content Writer  09-08-2020      22,000
Please write a short blog of 300 words on how to manage social media customer service. Below are two reference blogs. Please keep in mind that we want to jump to points straight away instead of wasting words on intro etc. 1. https://blog.hootsuite.com/multilingual-social-media-presence/ 2. http://veracontent.com/2016/11/22/multilingual-social-media/ Often people want companies and brands to offer social media customer support. To make it work the employer should be able to set up a dedicated social media handle. This will help the customer to reach out in need of a query. Another important aspect of boosting social media customer support strategy is to actively engage in conversations that are relevant to your business. These social media handles should be actively providing the customers with 'how-to' kind of videos. Thereby the customers can make use of the product from the brand to the maximum. One of the important aspects of social media customer service is to know where to focus your time and resources. To make this happen companies should have an idea about the customer's favourite social media platforms. Also, the brands should have an idea about what the buyers are saying on social media channels. This will help the brands to view their customers from a supportive perspective. While tackling with the needs of customers, time is of utmost value. The speed of the response is critical. If the brand doesn't have a 24/7 customer care team, set up an automated response team. This will effectively improve the customer's reliability on your brand. There are also several don't dos while tackling customers issue at hand. One such is don't try to neglect your customers.  Also, don't be defensive in your arguments and don't delete the comments. Don't overwhelm your customer with an information surplus. Amidst all these strategies the brand should ultimately identify why their customers are on social media. They should know when to stay on or off the platform. An effective strategy to boost up social media presence is to keep track of interactions with customers. Above all the effort should be on putting up a solid care plan instead of solely relying on service.
Please share links to blogs written by you      https://shilpitsering.blogspot.com/