Subject: Tech Support Candidate - Ashu Chaudhary
From: Ashu Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jan 2021 03:56:29 -0500

| | Tech Support Test

Name | Ashu Chaudhary
E-mail | [email-masked]
Phone Number | (201016) 7906579998
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gh7 crossing republik Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Candour system | Tech support | 30-11-2018 | 25000
Previous Employer 2 | Iimt engineering college | Assistant professor | 16-08-2016 | 20000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all,i will check browser  settings because mostly browsers don't support  cookies and access of some websites.If this kind of problem will arise then, I will change my browser settings otherwise I will launch this website on another browser Or check my desktop clock time.
Except of this, Sometimes the problem  only happens on a secure(https) website like  "Warning: Potential Security risk Ahead" error page then we will have to read  terms and follow some procedures to fix these errors.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First open the bluetooth both the devices then
Pairing each other then
If speaker is shown in the available devices connect that .after that connection will establish.

What according to you makes you a good candidate for customer service or technical support job? | Actually, my past experience  make me suitable for this position. I have understood the problems of clients and solve   them immediately.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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