Subject: Tech Support Candidate - Vandana Sharma
From: Vandana Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jan 2021 03:46:10 -0500

| | Tech Support Test

Name | Vandana Sharma
E-mail | [email-masked]
Phone Number | (91) 8979430339
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Pratap Vihar Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cxc infotech pvt ltd | CBA | 05 march 2020 | 13.5k
Previous Employer 1 | Tech mahindra | Csa | 31st oct 2018 | 11.6k
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try to login again will refresh the browser first of issue still persist will check the website address is correct or not. Then I will copy the link and paste in other browser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Click on the bluetooth icon turn it on pair it with m

What according to you makes you a good candidate for customer service or technical support job?

1 candidate should have good communication skills.
2. Polite in nature.
3. Representating skills.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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