Subject: Tech Support Candidate - Varsha Gupta Varsha
From: Varsha Gupta Varsha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jan 2021 01:28:25 -0500

| | Tech Support Test

Name | Varsha Gupta Varsha
E-mail | [email-masked]
Phone Number | (971) 1662228
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Greater Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. First of all check your internet connection.
2.Try to open a site in a different browser. If site works in another browser then problem happens in your browser.
3. If site doesn't work in any browser then clearing browser Cookies and cache.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Go to the settings ,Tap the Speaker Bluetooth option, turn on.
2. Phone Bluetooth on.
3. Search speaker Bluetooth model in your phone .
4. List are showing with speaker brand Or model
4. Then connect.

What according to you makes you a good candidate for customer service or technical support job? | Technical Support
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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