Subject: Tech Support Candidate - Vishnu Sharma
From: Vishnu Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 22:49:48 -0500

| | Tech Support Test

Name | Vishnu Sharma
E-mail | [email-masked]
Phone Number | (+91) 9911683669
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Saboli extension near Nandnagri depo
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Gpp Ghaziabad | Sr.Exicutive IT | | 30k
Previous Employer 1 | CMR LTD. | Sr.Exicutive IT | Dec-19 | 26
Previous Employer 2 | M Intergraph | Executive IT | March-19 | 21

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Very first check internet going on or not if not working check lan cable connect properly if not connect or loos then connect that this is the main things which can check as a computer user
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Speeker should be on at Bluetooth mode Mobile Bluetooth will on and serch speeker Bluetooth name and double click on that .
What according to you makes you a good candidate for customer service or technical support job? | We should heard properly that user what should do by you then you will give solution to customer
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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