Subject: Tech Support Candidate - Sidddhartha Verma
From: Sidddhartha Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 22:33:14 -0500

| | Tech Support Test

Name | Sidddhartha Verma
E-mail | [email-masked]
Phone Number | (91) 7007579763
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gajraula
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly i will check my internet connection
second i will check whether URL typed correctly or not then further troubleshoot based on the error displayed if not resolved from above steps.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On the bluetooth in both devices
go for search devices mode in mobile then pair the speaker when found in search and speaker will be connected

What according to you makes you a good candidate for customer service or technical support job? | I can explain the steps to remote costumer comfortably.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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