Subject: Tech Support Candidate - Kamal Nayan Mishra
From: Kamal Nayan Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 21:37:28 -0500

| | Tech Support Test

Name | Kamal Nayan Mishra
E-mail | [email-masked]
Phone Number | (88961) 03320
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Mamura
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ICCS | Telesales Executive | Running | 14000rs
Previous Employer 1 | Hi-tech isollution llp | Process associate | 11-1-2020 | 11000rs
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Check the internet connection.
2. Clear the browser cache and history.
3. Then restart the window.
4. Open a website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on Bluetooth mode in both mobile and speaker
2. Scan for nearby device.
3. Then pair the device.
4. Device connected.

What according to you makes you a good candidate for customer service or technical support job? | I'm interested in this field. I need this job becoz I want to make a career in this field so that's enough for this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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