Subject: Tech Support Candidate - Shruti Agarwal
From: Shruti Agarwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 13:54:52 -0500

Tech Support
Test

Name

Shruti
Agarwal

E-mail

[email-masked]

Phone Number

(91) 8860835880

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Laxmi nagar delhi

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Itspossible nutraceuticals pvt
ltd

Assistant manager

29dec2019

30000

Previous Employer 2

Franciscan solutions pvt
ltd

Team leader

31Aug 2016

21500

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly I will check my internet
connection

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1- switch on the Bluetooth of the phone

2- switch on the speaker

3- search the Bluetooth device on he phone

4- select the device

5 - pair the speaker with your phone

What according to
you makes you a good candidate for customer service or technical support
job?

Listen to the customer first

On a scale of 1 - 5
please rate your fluency in spoken English

4