Subject: Tech Support Candidate - Deepak kumar
From: Deepak kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 12:02:44 -0500

| | Tech Support Test

Name | Deepak kumar
E-mail | [email-masked]
Phone Number | (91) 8750313437
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Maharani bagh Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Act fibernet | Retention and billing executive | Working | 21k
Previous Employer 1 | acme financial | cce | June 2014 | 13k
Previous Employer 2 | akodha.com | operation executive | 27 Nov 2015 | 16k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I would clear cooking and browse history and restart my browse again
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I would on my Bluetooth and than I would search in my WiFi and connect it
What according to you makes you a good candidate for customer service or technical support job? | a good listener and problem solving skills I have years of which can make difference and  quick learner
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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