Subject: Tech Support Candidate - Ankit Yadav
From: Ankit Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 11:10:03 -0500

| | Tech Support Test

Name | Ankit Yadav
E-mail | [email-masked]
Phone Number | (75170) 38660
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Mayur vihar phase-3
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Techmahindra | Associate customer support | | 18000
Previous Employer 1 | IENERGIZER it service Pvt ltd | Associate customer support | April 2020 | 18000
Previous Employer 2 | Pacoline industries Pvt ltd | Officer | May 2019 | 28000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will erase the history and clear the cookies after that check the network connectivity and try again
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all I will go to my phone setting and select the bluetooth option and click on search button to check the details then select the suitable option and it will connected
What according to you makes you a good candidate for customer service or technical support job? | Passionate about the work quick learner
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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