Subject: Tech Support Candidate - Sudha Sudha
From: Sudha Sudha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 11:06:37 -0500

Tech Support
Test

Name

Sudha Sudha

E-mail

[email-masked]

Phone Number

(91) 9599844318

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Kaka nagar near Delhi
Zoo

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

JK transportation India Pvt Ltd

Receptionist

10 Jan
2021

19000

Previous Employer 1

Sumit Coaching Center

Receptionist

25 Sep
2017

18000

Previous Employer 2

Steelbirds hightech
ltd

Receptionist

30 May 2016

15000

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1. Check
the internet

2. Refresh the browser

3. Check the website name

4. Accept cookies

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Switch
on the bluetooth on phone

2. Search the device name on phone

3. Pair the device

What according to you makes you a
good candidate for customer service or technical support job?

Active listening

Tone, pace & Clarity

Ownership

On a scale of 1 - 5 please rate your fluency in spoken
English

2