Subject: Tech Support Candidate - Ruchi Agrawal
From: Ruchi Agrawal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 10:01:25 -0500

Tech Support
Test

Name

Ruchi
Agrawal

E-mail

[email-masked]

Phone Number

(91) 7011901691

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Faridabad

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Teleperformance

Sr customer service
representative

22nd January 2021

Previous
Employer 1

Seagull maritime

Sr executive

25 nov
2013

Previous Employer 2

Vcustomer

Sr
executive

Nov 2011

In your past experience you have (select
all that applies)

Interacted with customers over
Email
Interacted with customers over Live Chat

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will clear all the cache, cookies. I will close
the browser and restart again.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First
switch on the bluetooth speaker and Bluetooth of your mobile phone.
Second,search for the devices. Third when the blue tooth name appears select and
pair

What according to you makes you a good candidate
for customer service or technical support job?

I am a
quick learner and determined, curious to learn new and new things. To gain
knowledge there is no age. One can learn anything at any age only passion is
required which i have in myself

On a scale of 1 - 5 please rate your
fluency in spoken English

4